Frequently Asked Questions & Our Policies

Boujee360, llc. is fully insured.  We do not assume any responsibility or liability for any person(s) or item(s) not belonging to, or working for Boujee360, llc., at or during any event.  

In addition, Boujee360,llc. reserves the right to use any event footage for this website and social media purposes, unless you otherwise, specifically opt out.  Please be sure to let us know directly if you would like to opt out (a response from us will indicate our receipt of your request to opt out)

We recommend as early as possible, but we generally prefer 30 days minimum.   If this is not possible, please contact us with your logistic information, and we will see if we can accommodate you!

Yes, we require a $200 deposit for all booked events , to secure your requested date & time.  It is up to you when you pay this deposit, but the sooner, the better your chances of your date being available. (NOTE:  Packages $300 and under will require half the package price as the required deposit)

Deposit is refundable if canceled with at least 30 day notification; OR we will work with you to reschedule.  If you need to cancel with less than 30 days notice, and you don't have any events in the near future to use your credit for,  you may transfer your deposit to a friend/family member to use on any newly booked event. We must discuss the transfer details with you, before the transfer can be valid.

Remaining balance is due no later than 72 hours (3 days) prior to the event's agreed upon set up time. For example, party starts at 7pm on Sept.4th, and we agree upon a set up time of 6pm on Sept. 4th; the deposit would be due by 6pm on Sept. 1.

However, we get it... time and money... the 2 things we never have enough of, right?!  We know that struggle all too well. SMH. This is why we welcome and encourage you to contact us if any of these terms are challenging for you to meet at this time!!  We will accommodate most situations, within reason... so let's see if we can help you!

Absolutely!  Please reach out with details, and we'll put together special pricing for your needs!

Preferably, we need a 15 x 15 foot space (minimum 10 x 10), with access to 1- 2 power outlets

YES!  Please ask for more details, if needed.

We will need approximately 60-90 minutes for set up time prior to starting the booth  We will need approximately 45-60 minutes to take down and pack up, after the booth is finished.

This is up to you, based on your event times. Keep in mind, any additional time you'd like us to run, in addition to the agreed upon number of hours in your package, will be an additional fee.  Also, consider the fact that many people arrive late, and/or take some time to greet everyone, eat, get drinks and get comfortable at the start of a party.  In our experience, people tend to not be interested much, until an hour into the party.  We can set up during your first hour of the event, then start the booth approximately 1 hour after your official party start time.  You may be hesitant to have us setting up while guests are already there or arriving, which is understandable.  However, we have found this is a good way to create curiousness and hype around the booth, and people are comfortable enough by the time its all set up, to actually use it.  However, If you prefer us to be set up prior to the official party start time, please see pricing details for down time (on our pricing page). 

 Additional, negotiated fees may apply for things including, but not limited to the below examples (see pricing page for more details):

• Adding individual extras to any package
• Requesting additional booth run time
• Extra wait time- (Including, but not limited to: If you need us to be completely set up by 6pm, but our agreed upon start time isn't until 7 or 8pm, that would be 1-2 hours of wait time to negotiate;  if  our agreed upon end time is 9pm, but you don't want us to take down until the party is over at 10 or 11pm, again, that would be 1-2 hours of wait time to negotiate)
• Delayed start time- (Including, but not limited to: client requests us to start later than our agreed upon start time without prior arrangements)
•  Level of difficulty loading/unloading or setting up/taking down equipment (For Example, excessive or difficult stairs, lack of nearby parking causing excessive distance between parking spot and load/unload spot, etc)  

Unfortunately, if guests become too intoxicated to follow the 360 rules, we will have to shut it down at that time (regardless of how many hours booked).  We want to make sure no one gets hurt or damages any equipment.