Frequently Asked Questions & Our Policies

Boujee360, LLC. is fully insured.  We do not assume any responsibility or liability for any person(s) or item(s) not belonging to, or working for Boujee360, LLC., at or during any event.  

In addition, Boujee360, LLC. reserves the right to use any event footage for this website and social media purposes, unless you otherwise, specifically opt out.  Please be sure to let us know directly if you would like to opt out (a written response from us will indicate our receipt, acknowledgement, and confirmation of your request.  If a written confirmation has not been received, please follow up with us prior to the event start time. 

We recommend as early as possible, but we generally prefer 30 days minimum.   If this is not possible, please contact us with your logistic information, and we will do our best to  accommodate you!

Yes, we require a $200 deposit for all booked events , to secure your requested date & time.  It is up to you when you pay this deposit, but the sooner, the better your chances of your date being available. (NOTE:  Packages $300 and under will require half the package price as the required deposit)

Remaining balance is due no later than 5 days prior to your event date.  For example, party date is 2/15; the remaining balance would be due by 11:59pm 2/10.

Deposit is refundable if canceled with at least 30 day notification; OR we will do our best to help you reschedule.  If you need to cancel with less than 30 days' notice, and you don't have any events in the near future to use your deposit for,  you may transfer your deposit to a friend/family member to use on any newly booked event within 1 year.  We must discuss the transfer details with you, before the transfer can be valid.

However, we get it... time and money... the 2 things we never have enough of, right?!  We know that struggle all too well... This is why we welcome and encourage you to contact us if any of these terms are challenging for you to meet at this time!!  We will accommodate most situations, within reason... so let's see if we can help you!

Absolutely!  Please reach out with details, and we'll put together special pricing for your needs!

Preferably, we need a 15 x 15 foot space (minimum 10 x 10), with access to minimum 2 power outlets.  If no power outlets available, please let us know in advance and we'll be prepared to accommodate the situation!

YES!  Please ask for more details, if needed.

We will need approximately 60-90 minutes for set up time prior to starting the booth.  We will need approximately 45-60 minutes to take down and pack up, after the booth is finished.

This is entirely up to you and we will do our best to accommodate all reasonable requests.  On occasion, we may need to discuss additional fees for things like mid party down time and/or any down time at the beginning or end of the event, outside the usual set up and take down time included. 

We would suggest considering the type of event, the number of hours you expect guests to actually be there and engaged (versus late arrivals, early departures, meet & greet time at the beginning, food & drink time, goodbye's at the end, etc.).  

In our experience, people tend to need some time to get settled and comfortable before they start being interested in the booth.  One way we can avoid you paying for time that isn't being used is by having us set up during your first 60 minutes of the event, then start the booth approximately 60 minutes after your official party start time.   

For example, if your party start time is 6pm, we could arrive by 530pm, unload, and then begin our set up at 6pm and start running the booth at 7pm.

You may be hesitant to have us setting up while guests are arriving, which is totally understandable.  However, we have found that as long as there are no safety issues, this is actually a great way to create curiosity and hype around the booth!!  While mingling and grabbing drinks and food, the guests will be watching and talking about what's being created... and then by the time we begin running, they're more comfortable and ready because of that anticipation time :-) 

If you'd rather have us completely set up prior to the event start time, we would plan to begin running the booth at the start of the party, and for the agreed upon number of hours, regardless of participation at any time. If you'd like to add any run time once the party has started, we can certainly accommodate your request as long as we have availability, and for an additional hourly fee. 

The same concept should be considered regarding take down time.  If you prefer we run until the end of the event time, we will need an additional 60 minutes after to take down and pack up.   Or, if everyone needs to exit the venue at the time the party ends, we would need to end the booth running time at least 60 minutes prior.  

If you prefer we do not set up or take down at all during the party time, then your package would be for the number of hours the event is for.  For example, if the event is 6pm-10pm and you want us set up to begin by 6pm and then wait until the party is over to begin take down, you would need a 4 hour package.

Additional, negotiated fees may apply for things including, but not limited to:

• Adding individual extras to any package
• Requesting additional booth run time
• Extra wait time due to extra early set up
• Delayed start time
• Delayed take down time
• Level of difficulty loading/unloading or setting up/taking down equipment (For Example, excessive or difficult stairs, excessive distance between parking and load/unload spot, etc.)  

Unfortunately, if guests become too intoxicated to follow the 360 rules, we will have to shut it down at that time (regardless of how many hours booked).  Safety of all people and equipment is the number one priority.